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Vishing / Phone Scam
Members are reporting receiving automated phone calls alerting them that their debit card has been deactivated and to press 1 for more information.

The calls do not mention Northeast Credit Union and the Caller ID shows as “1965”. Members should not press 1 or provide any information pertaining to their personal information.

If you did receive this phone call and pressed 1, please contact a member service representative at 1.888.436.1847 immediately.


What is Vishing?
Vishing – “Vishing” or “Voice Phishing” leverages Voice over Internet Protocol (VoIP) to obtain your personal information such as account or PIN numbers. You may receive a telephone call from an automated random dialer stating they are a legitimate business (such as NECU). They may then say your credit card or account has been deactivated or used illegally and instructs you to dial a fake toll-free number. Once you dial this number, you are then told to enter your credit card number and PIN. If you give this information, you face the risk of your accounts being compromised.