Information by Phone

Telephone Banking

No matter where you are, banking by phone gives you fast, easy, and confidential access to your accounts 24 hours a day. Telephone banking gives members the option to use the touch-tone keypad or go “hands free” by using the voice activated teller. With the voice activated system you can perform a variety of transactions anytime, anywhere, simply by speaking into your phone.  Use your touch-tone telephone to:

• Check Balances on all of your accounts
• Transfer money between your shares (savings) and checking accounts
• Make loan payments from your checking or shares (savings) accounts
• Stop payment on a check
• Check history on loans, shares and checking accounts
• Transfer funds between Northeast Credit Union accounts
• Verify what checks have cleared
• Apply for a loan
• Reorder Checks
• And more

If you would like to access telephone banking directly, dial 1.603.427.6170.

Getting Started

Follow these easy steps to use telephone banking to access your account information by telephone.

Note: The first time you use telephone banking, you'll be asked to enter your "Member Number", then enter the primary member's¹ Social Security Number and then select a four-digit personal identification number (PIN).

1. To access telephone banking from a touch-tone phone, dial 1.888.436.1847.
2. From the Main Menu press "1" for "Automated Account Information." 
3. Enter Member number
4. Enter Primary Social Security number
5. Select Four digit PIN #

Once in the telephone banking system, press the number on your phone for...

    1-     Account Balance
    2-     Checking Information
    3-     Loan Information
    4-     Apply for a loan
    5-     History Inquiry
    6-     Transfers
    7-     Withdrawals by check
    8-     Additional Options
    9-   Return to Previous Menu

For help with telephone banking, please contact a Member Service Representative at 1.888.436.1847.