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Cash Card


Cash Card/Check Card Holder & QuikTel Audio Response & CyberTel Internet Access Agreement

Acknowledge and Acceptance:

Acceptance, retention, or use of your VISA Check Card indicates your agreement to terms and conditions in this agreement. You further acknowledge receipt of a copy of this agreement along with the ATM Cardholder Agreement and the Electronic Funds Transfer Act Disclosure.


Personal Identification Number (PIN):

In order to use your Card at Network ATM locations or use the QuikTel Audio Response System or CyberTel Internet Access, you will be issued a Personal Identification Number (PIN). You need both the Card and PIN to initiate transactions at network ATM locations. Because anyone who has the Card and the PIN can use them at any network ATM location to make electronic fund transfers for which you may be liable, you should guard the secrecy of your PIN and safeguard your Card. We suggest that you memorize your PIN. To protect the confidentiality of your PIN and to prevent unauthorized use of your Card, you agree not to write your PIN on your Card or any other personal records. If you should forget your PIN, notify us. Your PIN will not be given over the telephone but will be mailed to you.


Types of Services - Automatic Teller Machines (ATM's):

You may use your ATM Access Card and Personal Identification Number to:

    a. Check the balance in your primary share, checking, money market, or VISA credit account.
    b. Make withdrawals from your primary share, checking, money market share, and VISA credit line accounts.
    c. Make deposits to your primary share, checking, or money market account (Northeast Credit Union ATM's only).
    d. Make payments to any loan account as designated by you (Northeast Credit Union ATM's only).
    e. Make transfers between your share and checking accounts.
    f. POS (Point of Sale) from your draft account.
    g. POS from your draft account with cash back.
    h. Conduct other transactions as we add services and features. We will notify you when such services are available.

Types of Services and Limitations:

In addition to the services described in the ATM Cardholder Agreement, you may:

  • Use your VISA Check Card to buy goods and services anyplace where VISA is honored. Your purchases will be limited to the lesser of the amount in your checking account balance daily plus any overdraft protection features your account may have or the daily authorized purchase limit.
  • You may not stop payment on any transaction initiated by you or an authorized user with your card.

Types of Services -

QuikTel Audio Response System & CyberTel Internet Access:

You may use your access code (account number) and your Personal Identification Number to:

    a. Transfer funds between selected share, checking and loan accounts.
    b. Find out the balance in selected share, checking, certificate, and loan accounts.
    c. Find out whether drafts have been cleared.
    d. Find out the amount of the last dividend or interest payment made to selected accounts.
    e. Find out the amount of the last payroll or other direct deposit made to selected accounts.
    f. Advance funds from your VISA credit line account. (check is mailed to you.)
    g. Withdraw from selected accounts (check is mailed to you.)
    h. Pay bills electronically from your personal checking account
    i. Electronic Check Conversions: Your check can result in an electronic fund transfer.  This can happen several ways. For example:   
    - You can purchase goods or pay for services and authorize a merchant or service provider to convert your check inot an electronic funds transfer.   
    -At the same time you offer a check to a merchant or service provider, you may be asked to authorize their merchant or service provider to electronically collect a charge in the event the check is returned for insufficient funds.  Paying such a fee electronically is an electronic funds transfer.  Your authorization to make these types of transfers may be in writing or implied through the posting of a sign.

Authorization:

You authorize us to charge your designated accounts for money disbursed and to credit your designated accounts for deposits received in connection with any transactions involving the use of the card, audio response or internet access.


Limitation of Transactions:

You may use your Card to withdraw up to $500.00 of available funds on any one business day. In addition, you may also use your Card for up to $500.00 per day for POS (Point of Sale) transactions. When making a deposit at a Northeast Credit Union ATM, you will be allowed up to 100% of the deposit not to exceed $500.00 cash back within your $500.00 daily withdrawal limit prior to verification of deposit. After verification of the deposit the following will apply:

There are times when the Northeast Credit Union machine(s) will be operating without direct access (off-line) to your account information. At such times, your total daily withdrawal limit will automatically be adjusted to $100.00 regardless of whether the withdrawal is made in connection with a deposit or as a direct withdrawal from the account balance. When the Northeast Credit Union machine(s) regains access (on-line) to your account information, you may then access the balance of your $500.00 daily limit. You are limited to a $5.00 minimum and a $5,000.00 maximum withdrawal through the QuikTel or CyberTel system.


Additional Limits of Liability for Your Northeast Credit Union Check/ATM Card:
Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen NECU Check/ATM card.  This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by VISA.

If Your Card is Lost or Stolen of if an Unauthorized Use May Occur:
You agree to notify us immediately if your card is ever lost or stolen or if an unauthorized use may have occurred. The telephone number to call is 603.436.1847, and you agree to folllow up your call with notice in writing to us at: Northeast Credit Union, PO Box 1240, Portsmouth, NH 03802-1240.  You also agree to assist us in determining the facts, circumstances and other pertinent information relation to any loss, theft or possible unauthorized use of your credit card and comply with such procedures as we many require in connection with our investigation including assisting in the prosecution of any unauthorized use.

Liability of Unauthorized Use of Credit Card:
We will not hold you liable for the unauthorized use of your credit/debit card if you notify us verbally or in writing within a responsible period of time of the loss, theft or possible unauthorized use of your credit card.

Maintaince of Accounts:
As long as this Cardholder Agreement remains in effect, you agree to maintain at least one of your designated accounts.  Should all of your designated accounts close, your Card privileges will be cancelled and we may retain your Card if you attempt to use it.

Your designated accounts will continue to be governed by your other agreements with us concerning those accounts to the extent that such agreements are not inconsistent with this Cardholder Agreement.

ATM Fees:

When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.


Ownership of Card:

The Card is not transferable and remains our property. You agree to return the Card to us immediately upon our demand. For your protection the Northeast Credit Union ATM's and network terminals are programmed to retain cards in certain circumstances.


Refusal to Honor Card(s):

We are not liable for the refusal or inability of merchants, financial institutions and others to accept the Card(s) or electronic terminals to honor the Card(s) or complete a Card withdrawal, or for their retention of Card(s).


Foreign Transactions:

Purchases made in foreign countries and foreign currencies will be billed to you in US dollars. If you effect a transaction with your Visa Card in a currency other than U.S. dollars the rate of exchange between the transaction, the transaction currency and the billing currency used for processing the transaction will be the wholesale market rate or government mandated rate in effect for the applicable central processing date.  Additionally, this transaction may also be assessed a separate 1% International Service Assessment (ISA) transaction fee.  Also, if your transaction was performed at a non U.S. locaton the 1% International Service Assessment (ISA) transaction may be assessed.  Foreign transactions billed directly in U.S. dollars may also be assessed the 1% ISA fee. (See Fee Schedule)

Returns and Adjustments:

Merchants and others who honor VISA may give credit for returns and adjustments. They will do so by sending us a credit slip that we will post to your checking account.

Confidentiality:
We will disclose information to third parties about your account or the transfers you make:
     - Where it is necessary for completing transfers, or
     - In order to verify the existance and condition of your account for a third party, such as a credit bureau or merchant, or
     - In order to comply with government agency or court orders, or
     - If you give us written permission

Preauthorized payments:
Right to stop payment and procedure for doing so.  If you have told us in advance to make regular payments out of your account, you can stop any of these payments.  Here's how:

1- Call us at 603.436.1847 or write us at PO Box 1240, Portsmouth, NH 03802-1240, in time for us to receive your request 3 business days or more before the payment is scheduled to be made.  If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.  (See Fee Schedule for stop payment charge.)

2. Notice of varying amounts.  If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it wil be made and how much it will be.  (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits you set.)

3. Liability for failure to stop payment of preauthorized transfer.  If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.



Unauthorized Transfers and Advisability of Prompt Reporting:

Tell us AT ONCE if you believe your Card or your PIN, has been lost or stolen or used or may be used without your permission. Telephoning is the best way to notify us: Call (603)436-1847 or write to the address listed on the front of this disclosure.


Payable on Demand:

You promise to pay us on demand for the amount of any withdrawal by the use of any Card that is honored which cannot be paid out of your share account or through an overdraft protection feature on your account.


Collection Expenses:

If we have to sue you or take other actions to collect amounts you owe us under the Cardholder's Agreement, you will pay our reasonable expenses including attorney's fees, to the extent permitted by applicable law.


Terminating This Cardholder Agreement:

You can terminate this Cardholder Agreement at any time by notifying us in writing that you are discontinuing use of your Card and PIN. We can terminate this Cardholder Agreement at any time. If this Cardholder Agreement is terminated, we shall no longer be obligated to complete transactions involving your use of the Card. Termination of this Cardholder Agreement will not affect your obligations under this Cardholder Agreement for transactions completed with your Card and PIN even if those transactions are completed after the termination date.


Changes to This Cardholder Agreement:

We retain the right to change this Cardholder Agreement at any time. If a change will impose greater costs to you, increase your liability under this Cardholder Agreement, or limit the types or frequency of transactions which may be accomplished by using the Card and PIN, we will mail you notice of such change at least 30 days before it comes effective. We do not have to notify you in advance if an immediate change is necessary for security reasons.


Notices:

Notices sent by us shall be effective when mailed to you at your last address that appears on our records. Except as otherwise provided in this Cardholder Agreement or by applicable law, notices from you to us must be in writing and will be effective when received by us.


Applicable Law:

This Cardholder Agreement will be construed in accordance with the laws of the State of New Hampshire. In the event of any conflict between the provisions of this Cardholder Agreement and any applicable law or regulations, the provisions of this Cardholder Agreement shall be deemed modified to the extent required to comply with such law or regulation, protection the Northeast Credit Union ATM's and network terminals are programmed to retain cards in certain circumstances.

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THIRD PARTY WEBSITES: Northeast Credit Union (NECU) does not provide, and is not responsible for, the product, service, or overall website content available at third party websites. NECU also advises members that NECU privacy policies do not apply to linked websites and that a viewers should consult the privacy disclosures on that site for further information.


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